Workflow Management

What they needed:

The Skills Made Easy (SME) project helps place and upskill young adults through an apprenticeship programme. The SME process of using spreadsheets, paper records and following up by telephone proved to be time-consuming and inefficient. A smart, centralised tracking system was required to replace the current manual process and create optimum workflow.

What we did:

We took the process, streamlined it and put it online. We developed a smart software application to efficiently manage the end-to-end SME process of placing apprentices and upskilling workforces. The tracker also provides a simple one-step process for publishing new jobs to the SME website.

The benefits:

  • User friendly software interface
  • Easily accessible by mobile, tablet or PC
  • Significant time saving through automation of tasks
  • Intelligent reporting
  • Built-in email alerts create process efficiency

What they said:

"The new online tracker system that Switchstance have developed has streamlined our workload and reduced our admin burden, meaning we can now focus our time on the day to day running of the programme. We are very happy with all the support Switchstance have provided from the very start and throughout the project."
- Steve Scott, Sheffield City Council

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