What they needed:
Leading mobile supplier, Vodafone, needed to manage their unique records management process across hundreds of sites throughout the UK. A new and effective system was required, to track and manage over 90,000 archive boxes, and the activity surrounding them. Interfacing with records management (including O'Neil's software) was also a key requirement.
What we did:
We held a thorough requirements analysis and process mapping session with key Vodafone stakeholders, to identify waste in the existing process and to determine the new design. Using time-tested document management software modules, we tailored them to the specific needs of the client. This enabled a streamlined and consistent process to be followed across the diverse business, ranging from legal departments to retail stores.
- Maximised savings of £400K over 3 years
- An improved and consistent archiving process
- Dramatic increase in data quality
- Structured reporting and destruction management for maximum efficiency
What they said:
"We appointed Switchstance to develop and implement a new front-end archiving solution, working to very tight timescales. They were an excellent supplier to work with; dedicated, worked tirelessly on the project, whilst proactively resolving issues and offering solutions. The system was delivered on time and under budget. I’d certainly recommend them to other clients."
- Nic Thompson, Vodafone Supply Chain